College Success Associate

Job Summary

The College Success Associate is responsible for supporting the College Success Program with administrative duties.

Date Posted: 
Monday, August 12, 2019

Jenn Covahey
410-783-2905  ext. 207

  • Spread awareness of CollegeBound scholarships through sending scholarship materials to libraries, churches, schools, community centers, etc.
  • Support students with technical issues with Scholarship Manager, GradSnapp, and Retention Management system.
  • Collect scholarship renewal materials from students, enter data into database, and mail scholarship checks to colleges/universities; create and maintain Scholar Profiles from materials collected from scholars.
  • Retrieve scholarship budgets from the colleges/universities, request enrollment verification from colleges/universities or manually searching through National Student Clearinghouse, and send award letters to colleges/universities with our scholars’ scholarship/grant amounts.
  • Support efforts to collect funds from scholarship providers in a timely manner.
  • Provide a support system for our students by sending birthday cards, care packages, senior graduation gifts and three newsletters a year.
  • Respond to college-related questions that students may have, or direct them to the appropriate resources if necessary.
  • Assist with planning and prepping materials for College Success Events. Winter Retreat, Transition to College Retreat, End of Year Celebration, and Service Learning Events.
  • Maintain meeting requests, booking resource rooms, hotels and coordinating schedules.
  • Bridge NextGen and Retention management systems to GradSnap.
  • Perform other duties as required. 

Education and Experience:

  • Minimum of  Associate’s degree or 2 years of related administrative experience
  • Preferred someone with general knowledge of scholarships, financial aid and how to complete the Free Application For Federal Student Aid (FAFSA), and college success


  • Excellent written and oral communication skills
  • Excellent interpersonal skills
  • Excellent organizational skills and attention to detail
  • Ability to manage multiple tasks simultaneously
  • Ability to work independently and manage time efficiently
  • Ability to work under high pressure
  • Sincere commitment to work collaboratively with all constituent groups, including staff, board members, volunteers, donors, program participants, and other supporters
  • Experience working with Microsoft Office (Word, Excel and Access)
  • Ability to manage a high volume of emails within Microsoft Outlook